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16 Sep 2019

China: Food delivery drivers complain of underpay, overwork and dangerous working conditions

While the food delivery industry are expanding in China, food delivery drivers' working conditions have come under the spotlight as they complain of underpay, overwork and dangerous working conditions. 

Some food delivery drivers said that they were forced to work under extreme weather conditions. According to China Labour Bulletin's work accident map, there were 12 cases of accidents of food delivery drivers in August alone and 33 strikes by food delivery drivers in the first half of 2019. 

Ele.me, owned by Alibaba, and Meituan, backed by Tencent, are the two leading food delivery companies in China. When reached for comment by the media, Meituan said in a statement that it "has made substantial effort to ensure the welfare and safety of delivery drivers in its network..." and "leverages advanced technologies to make deliveries safer for riders", while "Ele.me did not respond to multiple requests for comment".