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In April 2020, The Guardian reported on the case of two migrant workers who were working at Accor managed hotels in the United Arab Emirates.
A 25 year old Sri Lankan worker employed as a cleaner at an Accor hotel told the paper of his concerns that his recruitment debt would continue to increase whilst he does not have work during the COVID-19 crisis. He stated that his final salary instlament and passport are being held by the company until travel restrictions are lifted, and that he remains "stranded and penniless". The second worker, from Nepal, also stated that he felt "trapped" by the situation.
The workers are reportedly being housed in rooms of six people and state that they do not have money to afford cleaning products to sanitise the accommodation.
Ergriffene Maßnahmen: Accor stated to the Guardian that they were providing all workers at their hotels with food and accommodation, and that no workers at either of the hotels was being made redundant.
In response to the Resource Centre's invitation to respond to the workers' concerns regarding delayed final salary, recruitment debts and the impossibility of social distancing in accommodation, the company did not disclose further information beyond reaffirming that they are abiding by local labour law in all jurisdictions where they have properties.
Bipul was earning AED 1,000 (£218) per month, working up to 11 hours a day, six days a week at the Pullman Hotel in Sharjah, which is managed by Accor...
Bipul’s final salary instalment and passport are being held by the company until flight restrictions are lifted... he is now stranded and penniless...
most hotels are shut, leaving very low paid migrant workers... stranded in the country with no prospect of earning...
Accor is still providing its blue-collar migrant workers with food and accommodation...
“No redundancies have been made at Pullman Sharjah and Marjan Island Resort & Spa as a result of the possible impact that Covid-19 is having on business levels,” said Accor in a statement. The company did not respond to questions about salary levels and working conditions.
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