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13 Apr 2020

Financial Times

Philippines: Employees of Teleperformance sleep on the floor or make-shift beds in company-provided quarters

"Amazon contractors enduring 'subhuman' conditions in Philippines, 01 April 2020

Video footage and stills...provided to the Financial Times, appear to show several employees sleeping on the floor at a facility in Cebu City. One employee appears to have set up a bed on a treadmill.

The Amazon-contracted workers at the site, which is managed by managed by French outsourcing company Teleperformance, provide support to customers who have bought the US tech giant’s internet-connected Ring camera systems.

While it is typical for some Filipino call centre workers to sleep on-site to avoid long commutes, workers said lockdown restrictions meant the facility had been overwhelmed. Employees said they were only able to leave the site to buy groceries or use showers at a nearby hotel.