... A Toters delivery driver approached one of our staff as they were exiting the building’s parking and requested to meet. In addition, a handwritten note was left on the windshield of a car parked in 961’s parking requesting the same. 961’s offices are located on the 7th floor of the same building as Toters.

A few hours later, two Toters delivery drivers walked into our offices asking to sit with us to inform us of their plans and to relay their grievances.

Both spoke to us on the condition of anonymity worried about potential repercussions from Toters, as the company is allegedly “firing and replacing workers who express grievances.”

“We’re simply demanding fair wages and better working conditions” given Lebanon’s rising cost of living and “we will continue to escalate the strike unless these basic demands are met,” said one driver.

When asked who was behind the Tiktok account organizing the strike, they refused to answer...

He went on to say that most of their pay comes from the delivery fees that Toters charges customers but are barely enough to cover the costs of the trip and “we often find ourselves subsidizing the cost of delivery from our own pay.”

They expressed the decreasing amount of tips they are receiving from customers which are adding more burden on the driver. “I shouldn’t have to rely on the generosity of customers to survive as this is the responsibility of Toters” and “customers are also feeling the impact of the crisis and rising costs,” he said...