...[We] have considered and taken on board many of the issues raised, and are seeking to address them where this is feasible... [Both] Anglo American Platinum as a whole and the Twickenham Project specifically, have put substantial effort into engaging with the communities and into ensuring that the communities which are host to our operations also see concrete benefits from our presence... Communities that were relocated were recipients of a range of financial compensation, substantive replacement (of land and property) and will soon also be beneficiaries of a community trust intended to provide funding for long-term community development projects... 

Although Anglo American Platinum and Twickenham have made many attempts to formalise our engagements with the communities...we have encountered substantial challenges. These are mainly as a result of conflicts within and between communities – and result in our needing to meet with multipleinterest groups, often with opposing priorities and demands...

With the benefit of hindsight, the Company is fully aware that there are areas of the resettlement that would have been handled differently if they were to be undertaken today. More recent studies...have highlighted where adjustments need to be made to the benefit future resettlement planning and implementation. These recommendations have been taken on board by the Company