"Product traceability – Can businesses source conflict-free minerals from conflict regions?", 2 September 2014

Ensuring the reliability of sustainability claims through the traceability of materials and products is not a new challenge…Traceability was a complex issue for BlackBerry, as we had no direct control over the sourcing of metals for…our products…[I]t was clear early on that the best course of action was for BlackBerry’s supply chain responsibility team to work with peers through the Conflict Free Sourcing Initiative…We strengthened our position with suppliers with the publication of a Responsible Minerals Policy, aligned with the OECD…BlackBerry participates in a number of in-region sourcing support activities…BlackBerry has learned a number of lessons… Participation in the CFSI has been and continues to be invaluable…Due diligence is an ongoing process…