"BC Ferries workers face verbal and physical abuse by disgruntled passengers, union says", 10 July 2019

A public campaign was launched...to bring awareness to the…abuse ferry workers allegedly face from...BC Ferries customers...

...Kevin Lee, spokesperson for the BC Ferry and Marine Worker's Union, says that they had no choice but to launch a public campaign after the overwhelming results of a survey they conducted amongst ferry workers...

...90% said they had faced verbal abuse and yelling...12% faced sexual harassment, 9% faced racial harassment and 10% faced actual physical violence...

..."We've been asking for two-and-a-half years for some kind of change, we had a two-and-a-half year battle on what the sign would be, ironically they started putting up the signs on Friday...the launch of this campaign", Lee said.

According to Lee, BC Ferries' slow response to the abuse...is in big part because of the company's commitment to branding...

BC Ferries...deny being slow to act..."BC Ferries and the BC Ferry & Marine Workers' Union jointly agreed to produce posters that would be displayed at the terminals, and also agreed on the messaging to be printed on the posters...Timing of displaying these posters is unrelated to the Union's advertising campaign"...

..."The report has not been shared with us...we also don't know what constituted the definition of abuse..."