China: China Labor Watch investigation found work hours & occupational safety violations at Dongguan Chengming Electronic factory

[Business & Human Rights Resource Centre invited Dongguan Chengming to repond, the company responded (available in Chinese only)]

"Whilst working at Chengming, our investigator found severe violations in work hours, occupational safety, and other aspects. In some occasions, workers are forced to work overtime, putting in overtime hours adding up to 165 hours a month, and only have one day off in three months. Some workers feel exhausted and want to have some rest, however during peak production season, such requests are usually not approved. Upon finishing the investigation, we sent information with regards to the various violations at the factory to Chengming’s clients, including IBM, HP, Acer, ASUS, Intel, HTC, Fujitsu, Huawei…"

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Company response
4 July 2016

Dongguan Chengming Electronic Company response to China Labor Watch investigation report

Author: Dongguan Chenming Electronic Company

Please click here for full response in Chinese-language

[Summary translation Chengming's response, provided by Business & Human Rights Resource Centre]

[...Many accusations in the report are unfounded, one-sided and do not truly reflect the objective reality...CLW claimed that it collected information with undercover investigations of the plant. The information compiled as a result is completely subjective. Our company is unable to confirm the authenticity of the plant information engaged by unidentified employee. The content of the report is a result of one-sided infromation processing and was deliberately biased. We solemnly deny the content of the report.

Chenming Electronic Factory is dedicated to implementing corporate social responsbility in the areas of labor rights, environmental protection, philanthropy, health & safety of employees; and has been inspected regularly and irregularly by the government, clients and third-party verification bodies...Cheng Ming factory operates in compliance the with the Chinese law...The report does not reflect the truth...]

Company response
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Author: 成铭电子制品有限公司

成铭电子针对 “中国劳工观察网(China Labor Watch)”,于2016年6月22日 « 供应链混乱加剧了劳工待遇的恶化 »报导的澄清说明:

首先感谢贵司对于成铭电子劳工人权投诉报导的关注,我们非常遗憾看到CLW针对成铭电子劳工人权负面报导,认为很多指责是没有依据的、片面的,并未真实地反映客观实际情况,因此有必要对CLW报导中所提的内容予以澄清。

对于CLW自称以卧底方式收集工厂运作讯息,其收集讯息完全为主观编撰,我司无法确认员工入厂接触环境讯息真实性,其报导内容更是截取片面管理讯息,经刻意加工方式呈现报导,我司对于CLW此报导内容予以严正否认。

成铭电子工厂营运完全在劳工权益、环​​境保护、公益、员工健康与安全等前提下致力于落实企业社会责任;并于定期或不定期接收政府、客户及第三方验证机构之审查。

成铭电子非常重视CLW此次调查报告,因此我们借此机会特别澄清与声明,成铭工厂营运均符合中国法令,报导之内容并非事实...

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Article
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Author: 成銘電子製品有限公司

成銘電子針對“中國勞工觀察網(China Labor Watch)”,於2016年6月22日«供應鏈混亂加劇了勞工待遇的惡化»報導的澄清說明:

首先感謝貴司對於成銘電子勞工人權投訴報導的關注,我們非常遺憾看到CLW針對成銘電子勞工人權負面報導,認為很多指責是沒有依據的、片面的,並未真實地反映客觀實際情況,因此 有必要對CLW報導中所提的內容予以澄清。

對於CLW自稱以臥底方式收集工廠運 ​​作訊息,其收集訊息完全為主觀編撰,我司無法確認員工入廠接觸環境訊息真實性,其報導內容更是截取片面管理訊息,經刻意加工方式呈現報導,我 司對於CLW此報導內容予以嚴正否認。

成銘電子工廠營運完全在勞工權益、環​​ 境保護、公益、員工健康與安全等前提下致力於落實企業社會責任;並於定期或不定期接收政府、客戶及第三方驗證機構之審查。

成銘電子非常重視CLW此次調查報告,因此我們藉此機會特別澄清與聲明,成銘工廠營運均符合中國法令,報導之內容並非事實...

Report
21 June 2016

The Chaos in Global Supply Chain Exacerbates Terrible Working Conditions in China

Author: China Labor Watch

…China Labor Watch received a complaint…saying that a worker passed away because of a heart attack whilst working at Dongguan Chengming Electronic Company Ltd…The worker who wrote the email suspected that the victim had died of excessive overtime work…CLW decided to send an investigator to Chengming to conduct an undercover investigation.

Whilst working at Chengming, our investigator found severe violations in work hours, occupational safety, and other aspects. In some occasions, workers are forced to work overtime, putting in overtime hours adding up to 165 hours a month, and only have one day off in three months. Some workers feel exhausted and want to have some rest, however during peak production season, such requests are usually not approved. Upon finishing the investigation, we sent information with regards to the various violations at the factory to Chengming’s clients, including IBM, HP, Acer, ASUS, Intel, HTC, Fujitsu, Huawei…

Among the responses we received from these companies, some claimed they already ceased business relations with Chengming, some quoted Chengming’s response and denied almost all charges, and others had promised to conduct an investigation or third part audit, however, rarely made improvements to working conditions. At first, ASUS replied that it had been three years since their last cooperation with Chengming. However, we then sent them photos of workers producing ASUS products. ASUS promised to undergo a follow-up investigation, but till now, we have yet to receive any response. Fujitsu replied that it would begin improving working conditions, but still we haven’t seen any progress.

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Author: 中国劳工观察

中国劳工观察收到工人的邮件投诉说,在东莞成铭电子制品有限公司…有工人在工作中突发心脏疾病死亡…工人说怀疑是因为过度加班,工人有连续一个月没有放假,有时还通宵加班…中国劳工观察决定派出调查人员前往成铭进行卧底调查。

在成铭工作期间,我们的调查员发现了工厂在工作时间、职业安全等方面严重的职业安全问题。工人们存在被迫加班情况,最多每月加班165个小时,三个月时间里只有一天休息。工人们感觉太累想要休息,但在生产旺季,这样的申请通常都不会被批准。完成调查后,我们于2016年3月把发现的侵犯问题发送给成铭的各个客户,包括IBM、HP﹑Acer、ASUS、Intel、HTC、FUJITSU、华为…

在我们得到的回复中,有的公司回复早已与成铭没有了商务关系,有的直接引用成铭的回复,几乎否认所有指控,还有的则声称会进行调查,但之后却很少采取实际行动。很多公司都宣称目前和成铭没有关系,只是以前和成铭有业务。当ASUS说三年没有和成铭有业务关系后,我们随后发给ASUS我们拍到的车间正在生产ASUS的相片,ASUS说进行跟进调查,目前我们还没有收到回复。FUJITSU回复说要在6月1日开始改善工厂条件,但是目前我们还没有看到任何进展…

 

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Author: 中國勞工觀察

中國勞工觀察收到工人的郵件投訴說,在東莞成銘電子製品有限公司…有工人在工作中突發心臟疾病死亡…工人說懷疑是因為過度加班,工人有連續一個月沒有放假,有時還通宵加班…中國勞工觀察決定派出調查人員前往成銘進行臥底調查。

在成銘工作期間,我們的調查員發現了工廠在工作時間、職業安全等方面嚴重的職業安全問題。工人們存在被迫加班情況,最多每月加班165個小時,三個月時間裡只有一天休息。工人們感覺太累想要休息,但在生產旺季,這樣的申請通常都不會被批准。完成調查後,我們於2016年3月把發現的侵犯問題發送給成銘的各個客戶,包括IBM、HP﹑Acer、ASUS、Intel、HTC、FUJITSU、華為…

在我們得到的回復中,有的公司回复早已與成銘沒有了商務關係,有的直接引用成銘的回复,幾乎否認所有指控,還有的則聲稱會進行調查,但之後卻很少採取實際行動。很多公司都宣稱目前和成銘沒有關係,只是以前和成銘有業務。當ASUS說三年沒有和成銘有業務關係後,我們隨後發給ASUS我們拍到的車間正在生產ASUS的相片,ASUS說進行跟進調查,目前我們還沒有收到回复。 FUJITSU回复說要在6月1日開始改善工廠條件,但是目前我們還沒有看到任何進展…

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