This report...is based on the information gathered in the framework of CSR Europe’s Collaborative Project on Sustainable Supply Chains, Business & Human Rights. The project...aimed to enhance joint learning on the business implications of the UN Guiding Principles on Business and Human Rights and to support companies in their implementation. One of the specific focus areas was company mechanisms for addressing human rights complaints. CSR Europe plans...to update this report based on feedback received from public consultations, stakeholder dialogues and from the examples of company practice gathered.