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Article

13 May 2020

Author:
Natasha Lomas, TechCrunch

Deliveroo criticized over 'inadequate' PPE provision and income support for riders risking coronavirus exposure

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More than forty MPs from across the political spectrum [...] have co-signed a letter urging the company to provide all riders with adequate personal protective equipment (PPE), given the risks faced to those who keep working doing deliveries during the COVID-19 pandemic.

The letter also calls for riders who contract the disease or need to self isolate because of exposure risk to be given “full pay” — rather than the £100 per week Deliveroo has sets aside for riders via a coronavirus emergency fund...

The letter also calls for a “minimum standards guarantee” — given couriers’ key worker role delivery food during the crisis — arguing they should be provided with “a real living wage plus costs, holiday pay and sick pay”...

In a statement responding to the MP’s letter Deliveroo [said]:

At Deliveroo, riders are at the heart of everything we do and we are working hard to support them during this unprecedented time. This includes distributing PPE kit to riders across the UK, supporting riders financially if they are unwell and keeping riders safe through contact-free delivery.

We are incredibly grateful and proud of the vital role riders are playing in their communities, helping the public, including the vulnerable and isolated, receive the food they need and want. We have dedicated teams on hand to support riders every step of the way through this crisis.