Expert Dispute Resolution Practitioner, UNDP’s new Corporate Dispute Resolution Mechanism
UNDP has recently established a corporate grievance, or dispute resolution mechanism, called the Stakeholder Response Mechanism (SRM), which will provide a supplemental, formal avenue for stakeholders to engage with UNDP. The SRM will be available to stakeholders when they believe that a UNDP project may have adverse social or environmental impacts on them; they have raised their concerns with Implementing Partners and/or with UNDP through standard channels for stakeholder consultation and engagement; and they have not been satisfied with the response. The SRM provides a way for UNDP to address these situations systematically, predictably, expeditiously, and transparently. Through the SRM, UNDP Country Offices, Regional Bureaux and Service Centers and Headquarters collaborate in a thorough, good faith effort to resolve outstanding concerns to the satisfaction of all parties, and to document the results to ensure accountability and promote organizational learning.
UNDP is seeking an experienced practitioner of dispute resolution in international development contexts, preferably with direct experience and expertise in the design and management of project/organizational grievance response mechanisms. The creation of the SRM offers a unique opportunity for a skilled professional to help launch an important problem-solving mechanism for a major international development agency, and to support UNDP Country Offices around the world in responding to SRM requests. This is an initial, one-year contract position with an option to renew, based on performance and achievements in the first year.
Please send any questions or comments to Jennifer Laughlin at [email protected].