Last month, the United Nations Human Rights Council approved new Guiding Principles on Business and Human Rights—a major milestone...[The] key human rights question faced by companies...: How should companies apply the UN Guiding Principles to strategy and operations? There are four basic answers to this: 1. Have a human rights policy... 2. Undertake a human rights impact assessment... 3. Establish a human rights action plan... 4. Report on these activities. ...Far more interesting is how these important steps can be implemented in specific industries or companies...[We] have done some thinking on how ICT companies can apply the Guiding Principles... 1. Engage with users... 2. Undertake due diligence on business relationships... 3. Understand opportunities for leverage... 4. Increase comparability in human rights reporting...