"Companies launch campaigns to educate customers about COVID-19", 18 March 2020

Consumer-facing companies are helping to create nationwide awareness about the COVID-19 pandemic by launching public information campaigns.

Technology companies such as Gojek have put up banners on their apps informing users about precautionary measures to educate customers and encourage the public to remain calm.

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...[T]he information on prevention methods "is conveyed through various communication channels by using its in-app notification feature"

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Gojek also features an in-app free consultation service with medical professionals, a collaboration between GoMed and healthcare platform Halodoc.
...Grab...encourages its users to find out more about the disease's symptoms and the precautionary measures that can be taken by asking doctors directly via GrabHealth, which is powered by technology-based healthcare provider Good Doctor.

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...Indosat Ooredoo launched its #StayHomeStayConnected campaign...[a]s part of the campaign, the company is providing free extra bandwidth to accommodate increased traffic amid the surge in distance working and learning.

"We want to encourage people to #StayHomeStayConnected to reduce the spread of the virus by supporting their digital needs," Indosat Ooredoo...said....

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...Telkomsel app also displays a banner that links users to a Halodoc consultation chat service, with a message that reads, "Remain calm, your sickness is not necessarily COVID-19".

Online marketplace Tokopedia, meanwhile, has put up a "Latest info on COVID-19"... including the latest updates, facts about the disease and the people who are vulnerable, precautionary measures and other information, all in a simple interface.

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"We believe that online shopping can help curb the spread of this pandemic," Tokopedia founder and CEO William Tanuwijaya said...

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Messaging app LINE has a similar feature....

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