Your [Evening Standard] article...on the InterContinental Hotels Group's bold step in being the first major hotel chain in London to endorse a living wage points to an important....subject - the status of the many staff who work in the capital’s hotel industry...[Some] agency workers in London are still being subjected to exploitation and abuse...[including]...unrealistic piecework rates for rooms, compulsory overtime, the withholding of pay...The Institute for Human Rights and Business and Anti-Slavery International have launched 'The Staff Wanted Initiative' to provide practical guidance for the industry to avoid complicity in abuses. London's hotels have a responsibility to treat all workers with dignity and respect...