Complaints mechanism

See our joint project with Liberty Asia, mapping selected complaints under the OECD Guidelines for Multinational Enterprises.

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18 September 2018

Tanzania: MiningWatch Canada on alleged shortcomings of Barrick Gold's subsidiary's new operational-level grievance mechanism; company responds

MiningWatch Canada has issued a brief documenting alleged shortcomings of Barrick Gold's new operational-level grievance mechanism. These include lack of capacity of grievants due to low literacy levels and poverty, lack of understanding of the...

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Report
17 September 2018
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Author: Bundesrat, Eidgenössisches Departement für auswärtige Angelegenheiten

Die Studie «Access to remedy» (nachfolgend Studie) fokussiert auf die staatlichen Instrumente, wobei sowohl gerichtliche als auch aussergerichtliche Rechtsbehelfe untersucht werden. Die nichtstaatlichen Mechanismen, wie beispielsweise die betrieblic...

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Story
5 September 2018

Renewable Energy Risking Rights & Returns: An analysis of solar, bioenergy & geothermal sectors

This briefing analyses 59 solar, bioenergy and geothermal companies' human rights policies and practices on five key areas: human rights commitment, community consultations, grievance mechanisms, labour rights and supply chain monitoring. It includes ...

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Article
4 September 2018

New Zealand: Momentum growing for national inquiry into sexual harassment in the workplace

Author: John Anthony, Stuff NZ

"Force companies to open books on sexual harassment – human rights watchdog", 2 September 2018...

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Report
22 August 2018
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Article
20 August 2018

Uganda: How displacement for oil infrastructure has compromised livelihoods, housing & right to food in oil-rich region

Author: Kevin Mwanza, Place (Kenya)

"Marked for demolition? Ugandans on pipeline route fear land loss"...

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Story
14 August 2018

Kenya: Report claims communities impacted by Akiira Geothermal's operations not adequately consulted; includes company response & NGOs' rejoinder

A report by International Accountability Project (IAP) allege some members of the local community impacted by Akiira Geothermal's operations did not have access to information about the proposed project neither were they consulted. The Business and...

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Article
6 August 2018

Malawi: CSOs in mineral-rich Karonga region call for mining framework that respects local community rights, including access to information

Author: Karonga Civil Society Network (Malawi)

"A call for justice in extractive industries"...

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Article
24 July 2018

Liberia: Golden Veroleum quits certification body to protest handling of complaint for alleged failure to consult local community

Author: Reuters

"Liberia's biggest palm oil project quits eco-certification scheme"...

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Article
9 July 2018

Guidance on developing effective grievance mechanisms in the banking sector

Author: BankTrack & Oxfam Australia

This paper reviews banks’ responsibilities and provides suggestions and recommendations for how banks can develop and implement effective operational-level grievance mechanisms that will be legitimate, trusted and meet their responsibilities under the...

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