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Article

10 Jun 2020

Author:
Patrick Vidija, The Star (Kenya)

Kenya: Luxury hotel Giraffe Manor denies allegations of racism after locals recount alleged discriminatory treatment

"Luxury hotel Giraffe Manor denies discriminating against Kenyans"

Giraffe Manor, one of the most exclusive hotels in the upmarket Karen neighborhood,  has dismissed claims that it is discriminating Kenyans. The hotel in a statement to newsrooms on Tuesday said it was disappointing to read accusations implying any form of discrimination at Giraffe Manor following a poster published by an independent agent communicating its reopening on June 1 after closure due to Covid-19.

According to the hotel, the wording in the advertisement posted by the independent agent was misconstrued to indicate that it previously did not open its doors to Kenyans.  "This is factually incorrect. Our mission since we bought Giraffe Manor eleven years ago has always been to provide an unparalleled and world-class experience for all our clients regardless of colour, tribe, religion, sex or nationality. We are incredibly proud to represent the best of Kenyan hospitality," the statement read.

The hotel came under sharp criticism by Kenyans online who alleged the hotel previously shunned locals, and was only now opening its doors to them since there were no foreign tourists flying into the country due to the coronavirus. The backlash came from Kenyans who recounted discriminatory experiences at the hotel due to policies which are seen to be disadvantageous to Africans.