Following an ABC investigation into working conditions and pay for workers using the Supp app to find hospitality work, the Fair Work Ombudsman has launched an investigation into Supp.

Workers had previously told ABC of their concerns the work they secured through the gig platform in hotels, restaurants and bars was equivalent to that beind done by directly hired workers, however, they did not recieve the superannuation payments dierctly employed workers were entitled to. One worker said he worried the arrangement could lead to widespread mis-classification of casual workers as independent contractors. Such mis-classification is illegal.

The company has denied “any suggestions and/or allegations made or raised in relation to misrepresentation of the working relationship arranged through Supp” and “any sham contracting allegations.”