FIFA response to BHRRC briefing re recruitment risks to workers in Qatar's World Cup hotels
FIFA’s due diligence processes in respect to the FIFA World Cup QatarTM are outlined in the joint FIFA World Cup Qatar 2022™ Sustainability Strategy between FIFA and the host country, as well as the progress report on strategy implementation (see here)...
... FIFA/Q22 and the SC’s WW team have developed a strong audit approach targeting the hospitality sector, building on the SC’s experiences in the construction sector. Audits include specific questions on recruitment fees and human trafficking for hotel managers, as well as regular in-presence interviews with hotel staff. If irregularities are found, we have specific routines and timelines in place to make sure non-compliances are addressed. FIFA/Q22 and the SC aim at auditing all the 159 hotels involved in the programme at least twice by the time of the tournament.
Finally, the tournament organisers continue to work on raising awareness on this and other issues among hotels. Since 2019, in the framework of the Strategic Dialogue Group on Hospitality in which FIFA/Q22 and the SC are actively involved, 8 workshops concerning the key challenges faced by the hospitality sector have been delivered to 26 hotel operators.
FIFA deems unethical recruitment and the payment of recruitment fees unacceptable.