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Article

Kazakhstan: Food couriers win concessions from Wolt with assistance from local authorities

"Kazakhstan: Food couriers win concessions, with government help", 19 May 2021

Earlier this month, around 100 couriers working for the Finnish-owned Wolt food delivery service mounted a rally outside the company’s Almaty offices to complain that their remuneration had been slashed by half.

...In addition to their gripes about pay, they complained that around four dozen workers had been blocked out of the system. ...Wolt said the number of suspended couriers was only 18, much lower than was being claimed by demonstrators.

...Wolt was forced to succumb to demands after local authorities intervened...Previous rates have now been restored and the suspended couriers have been allowed back.