Letter to social media platforms on crisis zones
"Letter to Social Media Platforms on Crisis Zones", 13 April 2022
... The prompt response from online platforms [to the Russian invasion of Ukraine]... lays bare the flawed standard operating procedure of how tech companies function globally. The dominant social media platforms knew well before Russia's most recent act of aggression that Russian information warfare has been particularly dangerous in the context of this international armed conflict and brought about serious human rights implications...
...[We] call for long term investment in human rights, accountability, and a transparent, equal and consistent application of policies to uphold the rights of users worldwide. Once platforms began to take action in Ukraine, they took extraordinary steps that they have been unwilling to take elsewhere. From the Syrian conflict to the genocide of the Rohingya in Myanmar, other crisis situations have not received the same amount of support even when lives are at stake.
... The Undersigned Call on Social Media Platforms to provide:
- Real human rights due diligence...
- Equitable investment...
- Meaningful engagement...
- Linguistic equity in content moderation...
- Increased transparency...
- Clarity about so-called “Terrorist and Violent Extremist Content”...
- Multi Stakeholder Debriefs...