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24 Nov 2021

Molly Williams, The Star

UK: Stuart couriers set to strike over cuts in pay for shorter deliveries

"Stuart couriers used by Just Eat to strike over pay cut in Sheffield", 24 November 2021

Stuart couriers, who deliver food for Just Eat, are set to protest outside Sheffield Town Hall and strike over a pay cut.

It is in response to Stuart slashing pay on deliveries under 0.5 miles from £4.50 to £3.40.

The change comes as part of a new pay model which is based on the distance couriers travel per delivery.

Just Eat said it has no control over what Stuart pays its couriers.

Striking workers, part of the Independent Workers’ Union of Great Britain (IWGB), are demanding a minimum of £6 per delivery plus mileage and paid waiting times after 10 minutes.

IWGB said changes to the pay model will force couriers to work harder and longer to make the same money...

Bryn Atkinson-Woodcock, Stuart courier in Sheffield, said: “...Stuart advertises pay between £15 and £20 an hour online but this is totally unrealistic. Once you take out the rising price of fuel, insurance, vehicle maintenance, and tax, we’re making far below minimum wage. I work six to seven days a week, between eight and 12 hours and it’s obliterated my savings.

“I’m on my third car since I started working with Stuart because I’m doing 50 miles a day and the wear and tear costs take a considerable amount of my earnings. All we’re asking for is fair pay so we can pay our costs, earn a decent living, and have the time to see our families.”...

A spokesperson for Stuart said less than four percent of deliveries by Sheffield couriers are shorter than 0.5 miles and couriers are unlikely to see much change in their pay per delivery.

They said: “The change to our pay model was made to ensure couriers on the Stuart platform will be paid more fairly based on the distance they travel per delivery.

“This is part of our commitment to being the best delivery platform for couriers looking for flexibility and financial stability.

“The new model has been developed to work for all couriers, whether they do shorter deliveries more frequently or fewer, longer trips, and will continue to guarantee pay per hour that is among the highest in the sector.”...