"Amazon Delivery Companies Revolt Against Amazon, Shut Down", 01 July 2021

Last week, two well-established Amazon delivery companies in Portland, Oregon offered Amazon an ultimatum: agree to a set of conditions that it said would improve revenue and driver safety—or we'll stop delivering Amazon packages.  

Amazon refused, and the two companies in the Portland area terminated their contract with Amazon, their only client, effectively shutting down. 

...The incident is notable as it appears to be the first public example in the United States of Amazon delivery service partners, small businesses that deliver packages exclusively for Amazon, using their leverage to protest against Amazon [...]

...In their letter to Amazon, the two Portland companies outlined a series of grievances, such as cutting routes from delivery companies without notice, unevenly distributing workloads among drivers, lowering reimbursement for drivers' wages, accessing their employee's records and personal information, and firing their drivers without input from delivery companies.

...Kate Kudrna, a spokesperson for Amazon, emphasized that the two companies were putting their drivers at risk by shutting down. “Last week, two Delivery Service Partners abruptly threatened to stop servicing the Amazon account and jeopardize the livelihood of their drivers if we did not pay them $36 million within 48 hours along with a string of other demands," she said. 

...A new program also allows Amazon to increase or decrease routes each day by 10 percent without any advance notice to delivery companies—forcing them to eat the cost of extra scheduled drivers, according to the letter. Under Oregon law, delivery companies must pay drivers for their scheduled hours even if the work is unavailable.

[...]