You are being redirected to the story the piece of content is found in so you can read it in context. Please click the following link if you are not automatically redirected within a couple seconds:

[PDF] Rights-Compatible Grievance Mechanisms: A guidance tool for companies and their stakeholders

Author: Corporate Social Responsibility Initiative, Kennedy School of Govt., Harvard Univ., Published on: 1 January 2008

...what exactly makes a grievance mechanism effective? This guidance aims to help answer that question. It provides a tool for companies and their local stakeholders jointly to devise rights-compatible, effective grievance mechanisms that maximise the opportunities to achieve sustainable solutions to disputes. A rights-compatible mechanism integrates human rights norms and standards into its processes and is based on principles of non-discrimination, equity, accountability, empowerment and participation. It can deal with most kinds of grievances...including...those that reflect substantive human/labour rights concerns. [case studies refer to HP, Dow Chemical, Tolukuma Gold Mine (part of Emperor Mines), BJ&B, Nike, Reebok, Adidas, Xstrata, Gap, BP, BTC (Baku-Tbilisi-Ceyhan pipeline consortium, led by BP)]

Read the full post here

Related companies: adidas BP Dow Chemical Emperor Mines Gap Nike Reebok (part of adidas) Xstrata (part of Glencore)