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Company Response

4 Mar 2011

Author:
Ben Packard, Starbucks

Starbucks Coffee Company response regarding “Starbucks bottom of ethical rating despite going Fairtrade” [UK

At Starbucks, we’re the first to admit we’re not perfect, no company is, and we have never claimed to be...[But] the authors of this report…have ignored Starbucks widely respected and industry-leading ethical buying guidelines for our coffee which address issues ranging from worker rights, wages and conditions for coffee farmers, as well as encouraging rigorous environmental standards in coffee production...The report also includes information that is outright inaccurate...we have built a strong relationship with the Ethiopian coffee industry and we ultimately won the lawsuit that had incorrectly sought to bar some of our store partners from receiving tips they earned.

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