hide message

Welcome to the Resource Centre

We make it our mission to work with advocates in civil society, business and government to address inequalities of power, seek remedy for abuse, and ensure protection of people and planet.

Both companies and impacted communities thank us for the resources and support we provide.

This is only possible because of your support. Please make a donation today.

Thank you,
Phil Bloomer, Executive Director

Donate now hide message

Uber & Lyft accused of taking bigger cut of drivers' fares than reported

Author: Isobel Asher Hamilton, Business Insider, Published on: 2 September 2019

"A review of 14,756 rides found Uber and Lyft taking a much bigger slice of drivers' fares than they say they do", 27 August 2019

A Jalopnik analysis of 14,756 ride fares from Uber and Lyft drivers found the ride-hailing apps to be taking a bigger bite out of drivers' fares than they say they do...

...Jalopnik asked...drivers to either fill out forms where they could break down fares from a single ride or to send emails with data from all of a driver's fares over a given time period. It found:

  • Overall, Uber took a 35% cut of rides, and Lyft took 38%.
  • Studying only the receipts sent in by drivers who kept records of all their rides over given time periods, the average takes were 29.6% for Uber and 34.5% for Lyft.

...Business Insider previously reported Lyft's 2018 take rate as 26%, though the company told Jalopnik it did not publicly share its take rates. For Uber, the 35% take rate that Jalopnik found was more than 84% higher than the number the company gave...earlier this month...

...Uber and Lyft disputed Jalopnik's findings, saying the sample size was too small to be representative. Both declined to provide Jalopnik with statistically significant datasets...An Uber spokesman said roughly 15 million Uber rides took place every day worldwide...

Read the full post here

Related companies: Lyft Uber