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Article

5 Aug 2019

Author:
Kristen Robertson & James Wyllie, The Press and Journal

UK: Deliveroo cyclists protest over shift changes that prioritise scooter and car users

"Delivery drivers protest over ‘devastating’ changes", 5 August 2019

A group of city-based cyclists for...Deliveroo claim the company has penalised them by bringing in new changes to shift patterns. While they were previously able to pre-book themselves in to work certain shifts in advance with ease, some are now finding that scooter and car users are being given priority for the most lucrative slots.

One cyclist...said this has left workers struggling to get by, with access only to lower-paying jobs outside of peak times...“...Deliveroo say we earn more on longer trips – but when you include travel time it just doesn’t add up... they are increasingly giving jobs in that time to people on moped or cars...cyclists are being cut off..."...

The group has now held a protest at Aberdeen Beach...

 The firm said that longer delivery distances are “often” rejected by cyclists, meaning scooter and car users are favoured as they are more able to meet demand. “...We have made a small change to our online booking portal which will mean that, as we create even more work for riders across the UK, we will have enough vehicles capable of making the longer distance orders that customers want.