Union calls on Marriott to negotiate measures to combat sexual harassment

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On 30 May the IUF made global demands on Marriott regarding sexual harassment. Specifically they called on Marriott to negotiate measures to:

  • prevent or discourage sexual harassment,
  • measures to respond to incidents of sexual harassment immediately, and
  • measures to ensure that workers who have experienced incidents of sexual harassment are encouraged to come forward with complaints of sexual harassment, and that these complaints are dealt with fairly and promptly

We invited Marriott to respond to the demand to negotiate on these points.  On 16 July Marriott sent a resonse outlining its approach to tackling sexual harassment.  You can access Marriott's response below.

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24 July 2018

Global Demands on Marriott Regarding Sexual Harassment

Author: Intl. Union of Food, Agricultural, Hotel, Restaurant, Catering, Tobacco and Allied Workers' Associations (IUF)

The IUF hopes to identify avenues for more global engagement with the company, to encourage it to be a leader on important labor and human rights issues. In particular, we would like Marriott to be a leader on ending sexual harassment in the global hotel industry by creating a safe work environment in all of its hotels around the globe. Our demands include the negotiation of measures to prevent or discourage sexual harassment, measures to respond to incidents of sexual harassment immediately, and measures to ensure that workers who have experienced incidents of sexual harassment are encouraged to come forward with complaints of sexual harassment, and that these complaints are dealt with fairly and promptly. 

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Item
24 July 2018

Marriott workers from around the world demand action to combat sexual harassment

Author: Intl. Union of Food, Agricultural, Hotel, Restaurant, Catering, Tobacco and Allied Workers' Associations (IUF)

Union members from Marriott hotels in Africa, Asia and the Pacific, Europe and the Americas came together in Geneva on May 29 to voice their demand for global action by the world's largest hotel group to protect workers from the endemic sexual harassment which plagues the industry. Surveys around the world have indicated that a large majority of hospitality workers - up to 89% in some countries - have experienced sexual harassment on the job in the course of their working lives. The Marriott workers, led by the IUF, took their call for a global agreement directly to two Geneva Marriott hotels and into the United Nations' International Labour Organization, where worker delegates at this year's annual ILO Conference are pushing for a global Convention on violence and harassment in the workplace. At a packed  meeting at the ILO co-hosted by the IUF, our North American  affiliate Unite Here and the AFL-CIO, long-time Marriott employees told of their personal experiences of sexual harassment and assault by guests, of management's 'blame the victim' mentality and failure to take adequate measures to protect workers, and of the lasting trauma such incidents inflict. Workers also spoke of management efforts to undermine union organizing by pressuring workers to resign their membership and by firing activists and supporters....

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Company response
24 July 2018

Marriott's response

At Marriott, the safety and wellbeing of our employees is a foremost priority. We do not tolerate sexual harassment in the workplace.  We communicate this commitment continually through our senior leaders and have measures in place to prevent, discourage and report all forms of harassment....Marriott strictly prohibits retaliation against associates who report perceived harassment or who file, testify, assist or participate in any manner in any investigation, proceeding or hearing regarding potential harassment...If an associate brings such a complaint to the attention of the company they will not be adversely affected as a result of reporting the harassment...We will continue to explore effective solutions for our diverse portfolio of hotels, enhance the frequency and content of harassment prevention training and review and update relevant company policies to continue to foster a safe and secure workplace for associates...

Download the full document here