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Article

8 Jun 2016

Author:
Emily Badger, Washington Post (USA)

USA: Airbnb says it plans actions to crack down on racial discrimination by hosts renting rooms

"Airbnb says it plans to take action to crack down on racial discrimination on its site", 2 Jun 2016

The home-sharing company Airbnb, facing increasing complaints of racial bias, says it's planning a "comprehensive review" of how discrimination may arise on a platform that has given private citizens the power to rent their homes — and pick their guests — over the Internet.

A widely cited Harvard Business School study last year found "widespread discrimination" by Airbnb hosts who were less likely to accept bookings from guests whose names sounded distinctly black…

Just earlier this week, Airbnb removed a host from the platform after he sent racial epithets to a 28-year-old Nigerian woman who was trying to reserve a home in North Carolina…

…[T]he company says it will spend the next several months reviewing how hosts and guests interact on the site and what it could do to ensure users are treated more fairly…Airbnb says it expects to announce findings in early September.

"We can't control all the biases of all of our users but we want to make clear that discrimination is against everything we stand for," a company spokesperson said in a statement to the Post…