USA: Disney criticised for alleged poor working conditions in Disneyland resort

Abigail Disney, the granddaughter of Walt Disney has accused Disney of poor working conditions, after meeting with Disneyland employees to better understand their grievances about their work.

She described meeting workers who claimed they had to pretend to be happy at work while struggling to make ends meet at home, and called out Disney CEO Bob Iger for a huge gap between his salary and the average Disney worker.

Walt Disney Co. responded: “ We strongly disagree with this characterization of our employees and their experience at Disney. This widely reported stunt is a gross and unfair exaggeration of the facts that is not only a misrepresentation...We continually strive to enhance the employment experience of our...employees through a variety of benefits and programs that provide them opportunity, mobility and well-being.

At our parks in Orlando and Anaheim, The Walt Disney Company currently pays its hourly workers an average of $19.50 an hour... But we understand the challenges workers and families face...That’s why we provide a wide range of benefits and initiatives to improve our employees’ lives at and outside of work..."

 

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Article
19 July 2019

Disney heiress reports poor working conditions in Disneyland resort after 'going undercover'

Author: Michael Hollan, The New York Post

"Disney heiress says employees unhappy with working conditions ", 15 July 2019

A Disney heiress claims that she went undercover at Disneyland, and says she wasn’t happy with what she saw....

In a recent interview...Abigail Disney described meeting with Disneyland employees to better understand their grievances about their work...[she] claims that she was inspired to check on the workers’ conditions after receiving a Facebook message from a distressed employee...

...“Every single one of these people I talked to were saying, ‘I don’t know how I can maintain this face of joy and warmth when I have to go home and forage for food in other people’s garbage,’” Disney told Zainab Salbi...

Abigail Disney...called out Disney CEO Bob Iger for...a huge gap between his salary and the average Disney worker. “Bob needs to understand he’s an employee, just the same as the people scrubbing gum off the sidewalk are employees...”

“Disney is at the forefront of providing workforce education...widely recognized as the best way to create economic opportunity for employees and empower upward mobility,” a spokesperson for the Walk Disney Company said in a statement. “The Disney Aspire initiative is the most comprehensive employee education program in the country..."

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Article
19 July 2019

Disney respond to allegations of poor working conditions in Disneyland resort with new statement

"Disney calls Abigail Disney's investigation a 'stunt'", 17 July 2019

The Walt Disney Co. strongly disputed allegations from family heiress Abigail Disney, who said she found workers struggling when she recently visited Disneyland...

...In a new statement, the company told CNN Business Wednesday that Abigail Disney's account is "particularly egregious" hyperbole. It said that it ordinarily does not comment on "baseless reports," but it wouldn't "let this stand."

"This widely reported stunt is a gross and unfair exaggeration of the facts that is not only a misrepresentation, but also an insult to the thousands of employees who are part of the Disney community...We strongly disagree with this characterization of our employees and their experience at Disney."

The company said it currently pays its workers an average of $19.50 an hour, which is more than double the federal minimum wage. Disney pays Disney employees a starting hourly wage of $15. The company has also committed $150 million to its Disney Aspire program...

 

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