USA: Lawsuit accuses Macy's of racial discrimination in its efforts to catch shoplifters

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21 August 2014

USA: Macy’s settles allegations of racial profiling of customers for $650,000; includes company statement

Author: BBC News

"Macy's settles racial profiling allegations from shoppers", 20 Aug 2014

Macy's is to pay $650,000 (£390,000) to settle claims it racially profiled and detained ethnic minority shoppers at its flagship Manhattan shop…Under a deal with New York's attorney-general Macy's agreed to a series of changes at its 42 stores across the state. Staff at Macy's, one of US retailing's big names, were said to have targeted shoppers because of their colour...As part of the settlement, the retailer will adopt new policies against profiling including training employees, give police access to its security cameras, investigate customer complaints, and keep better records of detentions. Macy's said that any occurrence of such behaviour would not be tolerated…[Also refers to Barneys]

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12 August 2014

USA: Barneys pays $525,000 to settle allegations re profiling minority customers; includes company comments

Author: Associated Press

"Barneys to Pay $525K in NY Shopper-Profiling Probe", 11 Aug 2014

Barneys has agreed to pay $525,000 to resolve allegations that minorities were singled out as suspected shoplifters at its flagship store, part of a spate of racial profiling complaints against major retailers last year...Barneys shoppers and ex-employees complained that detectives followed minority customers around…and disproportionately investigated their credit-card use...Besides the $525,000 in fines and expenses, Barneys will hire an "anti-profiling consultant" for two years, update its policy and record-keeping on detaining customers suspected of theft, and improve training of security and sales personnel...Barneys CEO…said in a statement that the company was pleased with the settlement…[and added] that the store doesn't tolerate discrimination…[Civil rights activist] Sharpton said in a statement…that Barneys' agreement with the attorney general was a "move in the right direction towards fairness and equal respect for all consumers, but we must monitor and continue to be vigilant."... [Also refers to Macy's]

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4 June 2003

Macy's Accused of Bias in Suit

Author: Bloomberg News

Macy's flagship store in Herald Square allegedly apprehended 1,600 people for shoplifting last year and 92 percent were minorities, according to an expanded lawsuit accusing Federated Department Stores Inc., owner of Macy's and other stores, of targeting minorities as potential shoplifters.

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2 June 2003

Discrimination suit against Federated widens [USA]

Author: Business Courier [Cincinnati, USA]

A lawsuit that accuses Federated Department Stores Inc. of targeting minorities as potential shoplifters has been broadened to include two of the company's top executives and additional allegations.

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