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USA: Rev makes changes to pay structure that lowers minimum pay for freelance transcribers

Author: Pavithra Mohan, Fast Company, Published on: 19 November 2019

"How yet another gig company is changing rates and hurting workers", 13 November 2019

...[Before], human transcribers...could earn at least $0.45 for every minute of audio transcribed through Rev...

...But...Rev dropped the minimum pay to $0.30 per minute with little to no warning, issuing an announcement two days earlier...The new pay structure could significantly impact earnings...

...The company uses an algorithm to evaluate audio quality and prices transcription accordingly. That means the most difficult transcriptions...can be priced at $0.75 per hour...or higher...

...Zilles [a Rev transcriber] says...the algorithm...can be unreliable. “Some of the $0.30 have terrible audio...and there are higher-paying jobs that are inexplicably pretty clear.”...

...Rev frames its decision...as a way to compensate workers more fairly...“...we’ve noticed that the way we price projects is increasingly causing difficult jobs to not pay enough for the time and effort needed,”... Rev claimed the path to compensating its transcribers more fairly was by “paying more for difficult jobs and less for easier jobs.”...

...In a statement...[Rev] added that...“A very small percentage of jobs have been lowered, and it’s important to note that these rates can, and often do, increase over time to much more than the originally posted amount...”...

...Gizmodo published an anonymous note from a Rev transcriber who revealed that the minimum pay is now even lower for transcribers who are new to Rev...

...Rev...[said] that it “[welcomed] feedback on these changes and will continue to make adjustments in order to ensure our freelancers receive fair pay.”...

Read the full post here

Related companies: Rev