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Article

5 Dec 2007

Author:
Nadia Malik, Daily Herald [Illinois, USA]

Wheeling restaurant apologizes after refusing service to disabled teen [USA]

In the midst of the first big storm of the winter, Sue Greenberg, her disabled daughter and their trained companion dog were turned away from a Wheeling restaurant. Greenberg said they had to trudge back out into the snow and rain to find another place to celebrate 17-year-old Laura's birthday... The manager at T.G.I. Friday's [part of Carlson] in Wheeling told the Arlington Heights family on Saturday that the restaurant couldn't accommodate Dawn... The restaurant issued a statement apologizing for the incident: "We are very sorry for the terrible mistake our restaurant made. We absolutely should have accommodated our guest and her companion dog..." Amy Freshwater, spokeswoman for T.G.I. Friday's, said Tuesday the manager had been replaced and the company will be re-educating management on the importance of ADA [Americans with Disabilities Act] guidelines.