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Australia: Offshore call centre employees allegedly suffer racism, depression, & health problems but receive low wages

A recent media report raises a number of allegations concerning the use of offshore call centre operators, namely: (1) workers are often subjected to racism; (2) they experience work-related stress leading to clinical depression; (3) their health suffers due to interrupted sleep and unsanitary practice of sharing headphones, while some operators refuse toilet stops outside lunch breaks; and (4) offshore workers receive low wages. The companies mentioned in the report are Telstra, Dodo, and JP Morgan Chase & Co..

Business & Human Rights Resource Centre invited Telstra, Dodo, and JP Morgan to respond. Telstra's response is linked below. Dodo and JP Morgan did not respond.

Réponses de l'entreprise

Dodo

Aucune réponse

JPMorgan Chase

Aucune réponse

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