“Microsoft has a strong commitment to human rights and free expression, and is committed to operating all of our services, including Skype, in a way that’s consistent with our publicly documented principles. Like every other company we are obligated to comply with legally binding requests from law enforcement when it is technically feasible for us to do so. We understand the passion our customers have for Skype and are committed to taking concrete steps to further increase transparency and accountability in a meaningful way and to address the kind of questions in the letter. We look forward to sharing these ideas with our customers and the community.”