"McDonald’s workers file lawsuit to address workplace violence", 21 Nov 2019

Seventeen Chicago McDonald’s workers are suing the company, alleging that the fast-food chain has failed to address violence in the workplace.

In May, McDonald’s workers filed a complaint with the U.S. Occupational Safety and Health Administration, asking the agency to investigate a pattern of violence in the restaurants...

The suit argues that McDonald’s, in its capacity as a landlord, has failed to design its stores to minimize violence...

The lawsuit also alleges that McDonald’s has failed to provide proper training to employees for how to handle conflict in its restaurants. In August, McDonald’s announced new training for supervisors and employees, but the plaintiffs said that they have not yet received training...

Each of the 17 plaintiffs has been either a victim of violence or a witness to violence against fellow employees...

“McDonald’s takes seriously its responsibility to provide and foster a safe working environment for our employees, and along with our franchisees, continue to make investments in training programs that uphold safe environments for customers and crew members,” the company said in a statement. “In addition to training, McDonald’s maintains stringent policies against violence in our restaurants.”...