On 22 December 2025, the Business & Human Rights Centre invited NSO Group to respond to our guide for investors, "Hidden risk is the most expensive: What investors need to know about high-risk surveillance technology".

For all of the allegations mentioned in the guide, companies had previously been contacted to provide a response either by the BHRC or the authors of the piece cited. However, we wanted to provide companies with the opportunity to give any updates on addressing individual cases or changes made at the systemic level to avoid similar cases from arising. Furthermore, we invited companies to respond to the due diligence questions (starting on page 31 of the guide) that responsible investors should ask of investee companies that develop or sell high-risk surveillance technologies.

NSO Group responded by stating:

"... Investments should not be grounded solely in the risks associated with the potential misuses of these technology; it should also take account of the legitimate public interest in protecting lives, dismantle criminal networks, and prevent grave harm. The challenge for policymakers, regulators, industry and investors is therefore not whether investment risks exist, but how to balance this with need and how these risks may be mitigated using governance, constraint, and oversight in a manner consistent with the rule of law and respect for human rights...."

NSO Group, however, did not respond to any of the due diligence questions intended for investors to more adequately assess corporate governance and respect for human rights. Read the full response below.