Call centre

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Story
19 June 2020

Brazil: Telemarketing operators risk contagion during the COVID-19 pandemic as call centres remain open; includes company responses

Call centers, included among the essential services, have not stopped working during the pandemic, including for commercial activities. Most employees cannot work remotely and risk contagion. As reported, the uncertainties and fear of dismissal oblige...

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Story
16 June 2020
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O teleatendimento, incluído entre os serviços essenciais, não parou de funcionar, inclusive para atividades comerciais. Grande parte das/os funcionárias/os não conseguem trabalhar remotamente e se arriscam ao contágio. Conforme reportagem, as...

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Company non-response
16 June 2020
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Story
26 May 2020
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Cette histoire contient les commentaires de la direction de Téléperformance.

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Article
26 May 2020
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Author: H24info

« Une première au Maroc: le groupe Outsourcia adopte définitivement le télétravail » 20 mai 2020...

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Article
22 May 2020
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Article
18 May 2020
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Author: La Izquierda Diario

“Manzur visitó Teleperformance y respaldó las medidas flexibilizadoras de la empresa” – 11 de mayo de 2020...

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Article
7 May 2020

USA: LogistiCare Solutions and HCM Staffing sued for labour discrimination against pregnant women

Author: JDSupra (USA)

"EEOC Sues LogistiCare Solutions and HCM Staffing for Pregnancy Discrimination", 5 May 2020...

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Article
5 May 2020

Japan: Health & safety concerns raised as multiple companies require call centre employees to work from office

Author: Reuters

"Call centres expose fault line in Japan's pandemic fight", 4 May 2020...

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Article
3 May 2020
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Author: La Izquierda Diario

“Teleperformance: ganancias millonarias y denuncias en más de 10 países” – 29 de abril...

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