Kenya: Court orders Absa to compensate former employee sacked through a faulty automated performance management system
"Banker who was sacked ‘by computer system’ awarded Sh 6.5 million"
The Labour Court in Nairobi has ordered Absa to pay a former senior manager Naomi Connie Sh6.5 million for unfairly sacking her. In a suit that put into question the lender’s performance management system, Connie, who worked as the head of agent banking was sacked over non-performance despite her superiors consistently rating her performance highly.
Connie worked with the lender for 26 years. She rose through the ranks from a clerk to a position similar to the bank’s deputy director. In a classic case of being fired by a computer, the system rated her as a poor performer for two years and which marked the end of her career with Absa’s predecessor Barclays Bank on March 9, 2017.