"House bill on safety, protection of BPO workers filed", 6 November 2023

Deputy Speaker and Las Pinas Rep. Camille Villar called for the passage of a bill ensuring the safety of business process outsourcing (BPO) workers from unfair labor practices and potential abuses [...].

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If HB No. 9342 is enacted, employers would be mandated to treat workers humanely, as Section 6 states that “employers and supervisors must, at all times, treat the BPO worker in a just and humane manner and ensure that all the rights and benefits of BPO workers are provided and accorded to them as mandated by the Labor Code.”

Section 8 also states that workers should be protected from understaffing or overloading [...]. 

Section 9, meanwhile, would require companies to regularize workers[...].

Other sections of the bill tackle the following workplace issues:

• excessive company bond
• discrimination based on ethnicity, gender, sexual orientation, age, race, color, religion, politics, disability, status, pregnancy, physical characteristics or disability
• working hours and overtime work
• night shift differential
• leave and transportation benefits
• health insurance
• occupational safety
• security of tenure

[...]