28 مايو 2025
Scroll. Click. Suffer: The Hidden Human Cost of Content Moderation and Data Labelling
الملخص
Date Reported: 28 مايو 2025
الموقع: كولومبيا
الشركات
Meta (formerly Facebook) - Client , ByteDance - Clientأخرى
Not Reported ( التكنولوجيا: البرمجيات و الخدمات الرقمية أو المعتمدة على الويب ) - Employerالفئة المتأثرة
Total individuals affected: Number unknown
عمال مهاجرون: ( Number unknown - Location unknown , التكنولوجيا: البرمجيات و الخدمات الرقمية أو المعتمدة على الويب , Men , Unknown migration status )القضايا
الصحة العقلية , الترهيب والتهديد , Excessive production targets , Occupational Health & Safety , الإغتصاب والإعتداء الجنسي , Access to Non-Judicial Remedy , Reasonable Working Hours & Leisure Time , Denial of leave , Contract Substitution , الحصول على المعلومات , الحرمان من حرية التعبيرالرد
الرد الوارد: Journalist
External link to response: (Find out more)
الإجراءات المتخذة: Equidem shared the reports findings with Bytedance & Meta.Meta said it takes “the support of content reviewers seriously” and that it “requires all the companies” it workers with to “provide 24/7 on-site support with trained practitioners” and other safety measures. The responses can be read in more detail in the report.
نوع المصدر: NGO
الملخص
Date Reported: 28 مايو 2025
الموقع: غانا
الشركات
ByteDance - Client , Meta (formerly Facebook) - Clientأخرى
Not Reported ( التكنولوجيا: البرمجيات و الخدمات الرقمية أو المعتمدة على الويب ) - Employerالفئة المتأثرة
Total individuals affected: Number unknown
عمال مهاجرون: ( Number unknown - Location unknown , التكنولوجيا: البرمجيات و الخدمات الرقمية أو المعتمدة على الويب , Men , Unknown migration status )القضايا
Access to Non-Judicial Remedy , الصحة العقلية , Excessive production targets , Denial of leave , الترهيب والتهديدالرد
الرد الوارد: Journalist
External link to response: (Find out more)
الإجراءات المتخذة: Equidem shared the reports findings with Bytedance & Meta. Meta said it takes “the support of content reviewers seriously” and that it “requires all the companies” it workers with to “provide 24/7 on-site support with trained practitioners” and other safety measures. The responses can be read in more detail in the report.
نوع المصدر: NGO
الملخص
Date Reported: 28 مايو 2025
الموقع: كينيا
الشركات
Meta (formerly Facebook) - Client , OpenAI - Clientأخرى
Not Reported ( التكنولوجيا: البرمجيات و الخدمات الرقمية أو المعتمدة على الويب ) - Employerالفئة المتأثرة
Total individuals affected: Number unknown
عمال مهاجرون: ( Number unknown - Location unknown , التكنولوجيا: البرمجيات و الخدمات الرقمية أو المعتمدة على الويب , لم يتم الإبلاغ عن النوع الإجتماعي , Unknown migration status )القضايا
حرية تكوين الجمعيات , Right to Unionisation , Dismissal , الحصول على المعلومات , Reasonable Working Hours & Leisure Time , Denial of leaveالرد
الرد الوارد: https://equidem.org/wp-content/uploads/2025/05/Equidem-Data-Workers-Report-May-29.pdf
الإجراءات المتخذة: Equidem shared the reports findings with Meta & OpenAI. Meta said it takes “the support of content reviewers seriously” and that it “requires all the companies” it workers with to “provide 24/7 on-site support with trained practitioners” and other safety measures. OpenAI said it conducted an investigation and found no evidence to the support the claims. The responses can be read in more detail in the report.
نوع المصدر: NGO
الملخص
Date Reported: 28 مايو 2025
الموقع: كينيا
الشركات
Remotasks (part of Scale AI) - Employerالفئة المتأثرة
Total individuals affected: Number unknown
عمال: ( Number unknown - Location unknown - Sector unknown , لم يتم الإبلاغ عن النوع الإجتماعي )القضايا
Excessive production targets , Irregular Work , Social Security , Access to Non-Judicial Remedy , Occupational Health & Safetyالرد
الرد الوارد: Journalist
External link to response: (Find out more)
الإجراءات المتخذة: Remotask's response can be read in full in the report.
نوع المصدر: NGO
... Launched on May 28, 2025, ‘Scroll. Click. Suffer.’ is Equidem’s in-depth investigation into the hidden workforce behind AI and social media—data labellers and content moderators. Based on interviews with 113 workers across Colombia, Kenya, and the Philippines, the report exposes the extreme occupational, psychological, sexual, and economic harms faced by those moderating violent content and training AI models for platforms like Meta, TikTok, and ChatGPT.
From PTSD and substance dependency to union-busting and exploitative contracts, it reveals an industry architecture that normalises harm and conceals abuse. Tech giants outsource risk down opaque, informal supply chains, while workers are silenced by NDAs, punished for speaking out, and denied basic protections.
Grounded in worker testimonies and legal analysis, the report outlines a clear roadmap for reform—and calls on lead firms, investors, governments, and the ILO to centre the rights of digital workers...
[Equidem shared the reports findings with Bytedance, Meta, OpenAI, and Remotasks. ByteDance did not respond to Equidem. Meta said it takes “the support of content reviewers seriously” and that it “requires all the companies” it workers with to “provide 24/7 on-site support with trained practitioners” and other safety measures. OpenAI said it conducted an investigation and found no evidence to the support the claims. Remotasks also outlined safety measures in place, including a “24/7 anonymous hotline”, and noted “ongoing improvements” they claim the firm has undertaken. The responses can be read in more detail in the report]