Recent decisions by some technology companies to restrict access to or sever ties with Wikileaks highlight the difficulties companies face when governments attempt to restrict controversial information. The Global Network Initiative...is concerned about the implications for freedom of expression and privacy online...GNI believes that freedom of expression and human rights must be protected in the following ways: - Companies are, and should be, free to adopt and administer Terms of Use (ToU) policies...Application of these ToU should be transparent and consistent with freedom of expression and privacy implications. - ICT companies have the responsibility to protect their customers and ensure that governments respect...[citizens' internationally recognised rights to privacy and freedom of expression] when they try to restrict expression or provide information on users... - Companies need to be transparent with their customers and other users about how they respond to government pressure or demands. Where possible, companies should notify customers about government requests with sufficient opportunity for them to take steps to protect themselves...