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9 Mär 2024

By Cedar Attanasio, NBC New York (USA)

Getting food delivered in NY is simple. For the workers who do it, getting paid is not

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New Yorkers place over 100 million food delivery orders each year via a very simple process: press a few buttons on an app and it’s in their hands in about 30 minutes.

For the delivery workers, the process is anything but simple. And it has only become more complex since the city instituted a new wage formula designed to guarantee they make at least $18 an hour. Some of the biggest app platforms, who opposed the change, responded by limiting workers' hours, making it more difficult for customers to tip, and changing how pay is calculated from week to week.

That's left workers like Greiber Pineda scrambling to navigate opaque changes…

DoorDash spokesperson Eli Scheinholtz in a statement called the laws in both cities “extreme,” adding that “the end result has been the same: higher fees for consumers, fewer orders for merchants, and less work for Dashers.”..

GrubHub spokesperson Najy Kamal said in a statement that delivery workers are earning more overall in both New York and Seattle, and the company is committed to complying with the new pay standards…

“Seattle & New York City failed to think about the negative impacts of their actions,” Uber Eats spokesperson…