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30 Jan 2024

McDonald's response to the report “Bitter Brew”

...McDonald’s does not tolerate forced labor in our supply chain. We are committed to sustainable sourcing and, as discussed further below, have established processes and protocols so that the McDonald’s System serves high quality and sustainably sourced products...

Based on our previous investigation into this issue, we do not believe the claims in SOMO’s report are true. Upon receipt of a 2015 NGO report that included these claims, McDonald’s conducted an extensive inquiry to investigate and respond to the organization’s concerns. In our October 2015 response to that report, McDonald’s confirmed that Cooxupé provided no coffee from Cocatrel to Mother Parkers that ended up in McDonald’s supply chain. Upon receiving the OECD Complaint in 2018, we again reiterated to our suppliers the commitments outlined in our Supplier Code of Conduct, including the expectation that McDonald’s suppliers do not source any coffee from any producer on the Blacklist. As of 2018, McDonald’s began purchasing 100% Rainforest Alliance certified coffee through Mother Parkers from Brazil...

McDonald’s has engaged in good faith with the OECD process since receiving the complaint and continues to be engaged with the Brazilian NCP and the OECD process. McDonald’s commitment to sustainably sourced coffee As one of the world’s largest restaurant companies...However, the actions of our business partners can be attributed to McDonald’s, affecting our reputation and the level of trust we have earned from customers and others.

We appreciate that suppliers operate in different legal and cultural environments throughout the world. For these reasons, we require that suppliers meet the standards and promote the principles outlined in McDonald’s Supplier Code of Conduct...