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5 Sep 2023

Reuters Staff

SAP plans to discontinue support for Russian & Belarusian customers at end of year after maintenance contracts expire


SAP to end support for customers in Russia at end of year, 5 September 2023

SAP said...that it will allow maintenance contracts with customers in Russia to expire at the end of the year, the next step in the German software group’s delayed exit from the country after its invasion of Ukraine in early 2022.

Maintenance contracts with customers in Russia will not be renewed, an SAP spokesperson told Reuters. “Therefore, all maintenance contracts will expire at the end of 2023”...

However, support for customers who were not subject to Western sanctions initially continued because a premature end would have resulted in contractual penalties for the company.

According to SAP, the withdrawal also extends to Belarus, which has also been sanctioned by the West for supporting Russia’s invasion.