"Slack Caught Using User Data To Train AI Models Without Explicit Permission", 22 May 2024

Recently, several companies have been found using users’ data and information to train their AI tools without explicit consent. The latest one to be caught doing this is Slack. According to the latest revelation, Slack has been using its users’ files, messages, and data to train its AI features. Worse, the software’s users were automatically opted into this arrangement without their consent.

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...Slack agreed that it uses customer content to train certain AI tools. However, it also said that the data wasn’t going toward their premium offering, which they would bill as entirely isolated from user information.

...Slack claims that users do not need to worry about their data privacy and their data isn’t used to train Slack AI. For example, one section of the pageOpens a new window marketing Slack’s premium generative AI tools reads, “Work without worry. Your data is your data. We don’t use it to train Slack AI. Everything runs on Slack’s secure infrastructure, meeting the same compliance standards as Slack itself.”

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