Artigo
[PDF] full report: "Stakeholder Engagement: A Good Practice Handbook for Companies Doing Business in Emerging Markets"
This handbook aims to provide the reader with the good practice “essentials” for managing stakeholder relationships in a dynamic context...The focus of this handbook is on stakeholder groups “external” to the core operation of the business, such as affected communities, local government authorities, non-governmental and other civil society organizations, local institutions and other interested or affected parties...[provides case studies of companies including Adastra Minerals, Cosan SAIC, ExxonMobil, Glamis Gold (part of Goldcorp), Holcim, Indo Egyptian Fertilizer Company, Lafarge Cement, Lonmin, Manila Water Company (joint venture Ayala, Mitsubishi Corp. & United Utilities), Minera Yanacocha (joint venture Newmont & Buenaventura), Minca, Rössing, Sakhalin Energy Investment Company, Sasol, Siberian-Urals Aluminum Company]