MiningWatch Canada has issued a brief documenting alleged shortcomings of Barrick Gold's new operational-level grievance mechanism. These include lack of capacity of grievants due to low literacy levels and poverty, lack of understanding of the grievance mechanism and dissatisfaction with the remedy offered. The Business and Human Rights Resource Centre invited Acacia Mining (Barrick Gold's subsidiary) to respond. Acacia Mining denies the allegations and says its grievance mechanism goes beyond the scope of   typical company-based grievance process (full response provided).