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文章

2021年9月13日

作者:
Claudia Irizarry Aponte & Josefa Velasquez, The City

USA: Survey finds food delivery workers face low wages & increased risk of assault & theft during the pandemic

"NYC Food Delivery Workers Face Paltry Pay and High Risks, Analysis Shows", 13 September 2021

New York City’s roughly 65,000 food delivery workers earn an average of $7.87 an hour before tips — well below New York’s $15 minimum wage, a survey of more than 500 app-based workers found.

More than 85% of respondents said that app-based delivery work was their main and only job, challenging the portrayal of so-called “gig” work by tech companies such as DoorDash and Uber Eats.

Nearly half of the respondents said they’ve been in a crash while doing a delivery...

E-bike thefts and assaults worsened during the pandemic, respondents said, with 54% of the workers surveyed saying that they’d had their wheels stolen...About 30% of those who have experienced bike theft said they were physically assaulted during the robbery.

And 42% of workers found payment unreliable, with money coming late and tips sometimes whittled down or missing, the study found. Even with tips, average pay amounted to $12.21 an hour, the report determined...

DoorDash...said in a statement that the “claims in this study are misleading and directly contradicted by the facts.”

“Nationally, Dashers earn over $25 per hour they’re on a delivery and Dashers earn $33 per hour they’re on a delivery in Manhattan. Dashers receive 100% of their tips, and on average, Dashers deliver for fewer than four hours per week, fitting delivery around full time jobs, caring for friends and family, going to school, and more,”...

A representative for Uber Eats, another San Francisco-based tech company, did not immediately respond to requests for comment...

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