Many of our customers have serious concerns about government surveillance of the Internet. We share their concerns. That’s why we are taking steps to ensure governments use legal process rather than technological brute force to access customer data...[R]ecent press stories have reported allegations of governmental interception and collection – without search warrants or legal subpoenas – of customer data...If true, these efforts threaten to seriously undermine confidence in the security and privacy of online communications...In light of these allegations, we’ve decided to take immediate and coordinated action in three areas: We are expanding encryption across our services...We are reinforcing legal protections for our customers’ data...We are enhancing the transparency of our software code, making it easier for customers to reassure themselves that our products do not contain back doors.