'Community dialogue: Liberia: Managing expectation', 2014:...Liberia is a good example of the importance of understanding and managing community expectations…Members of the local community however, expected the benefits to their livelihoods to be more substantial, and the transformation to happen sooner. This led to demonstrations outside our mining sites, which regretfully escalated to violence, criminal damage and police intervention. The demonstrators alleged that we had not fulfilled the terms of our mining agreement, paid wages, or compensated people for houses and crops affected by our operations. They also claimed we had not invested in local infrastructure. The demonstrations were, in large part, the result of misunderstandings. We accept we can improve how we manage these expectations, and we will be changing and improving the way we engage with and listen to local communities as a result…